Lobby Track™

Register and manage visitors

Visitor management made easy

Pre-register visitors in advance using online registration or register them as they arrive. Issue professional visitor badges and notify host of visitor arrival.

  • Register visitors using kiosk or attended desks
  • Pull visitor information straight from driver's license
  • Screen visitors against watch lists
  • Automatically notify host of visitor arrival 
  • Maintain detailed logs of visits

Fast Registration

Use attended registration stations or allow visitors to self-register at kiosks. Use Lobby Track online registration to allow employees to pre-register their visitors. Scan visitor information from a driver’s license, passport or business card.

Professional Visitor Badges

Design professional visitor badges using an integrated badge designer. Add 1D and 2D barcodes to the badges or encode proximity cards. Print badges automatically after registration or through self-check-in kiosks. Set rules to prevent duplicate badge printing.

Enhanced Security

Lookup visitors on third party screening systems. Automatically add visitors to your access control system. Issue access control badges or self-expiring time badges. Open turnstiles or other door controls.


Online Pre-Registration

Register visitors in advance using intranet based registration. Manage your visitors and schedule future visits. Once you have pre-registered a visitor, the visitor is immediately visible to the Lobby Track desktops located throughout your organization.

Invitation Management

Send invitations to pre-registered visitors with visit details including directions and check in procedures. Include a barcode for easy check in upon arrival.

Self Check-In

Pre-registered visitors can self-check-in using a kiosk where they can update their record information and automatically print a badge for themselves.

Self Register

New visitors can self-register and check-in using a kiosk or a tablet. When they finish registration, a visitor badge can be automatically printed. The registration fields, registration screen, badge design and badge printing rules and conditions are all configurable.

Fast On-Site Registration

Get rid of long registration lines with Lobby Track. Registration can be completed and a badge printed in just seconds. Data can be pulled straight from driver licenses, business cards, or passports, eliminating the need for manual data entry.

Visitor Screening

Check visitors against online and local watch lists. Lobby Track can automatically alert your security team or other personnel via email or text message when someone on the watch list attempts to check in or register.

Non Disclosure Agreement

Draft your own NDA and require visitors to sign using an electronic signature pad or scan their signed document. Save an electronic copy of the signed NDA in the database for future reference. You can personalize the NDA by automatically populating the form with visitor information.

Host Notification

Notify the visitor's host via e-mail when their visitor arrives.

Visitor Badge Printing

Design custom visitor badges and print them using name badge printers. Use adhesive badges, self-expiring badges, or for repeat visitors, print plastic card badges.

Access Control System Integration

Lobby Track can add enable and disable access control cards in 3rd party physical access control systems during check in and check out.

Evacuation Report and Logs

In the case of an emergency, the Lobby Track evacuation report can be quickly generated and printed or e-mailed to your security team. Select from any of the standard reports or define your own. Reports can be printed, emailed, or exported for tracking and record keeping purposes.


Online Pre-Registration

The Lobby Track online pre-registration module can be installed on any internal server running Microsoft IIS. Employees log in using their Windows Active Directory credentials and can schedule and manage their upcoming visits.

Driver License Scanning

Lobby Track makes registering new visitors quick and easy with integrated support for driver's license and business card scanners from manufacturers such as E-Seek, Card Scanning Solutions and AssureTek. Simply scan a government issued ID card, driver's license, passport, or business card and data will be automatically entered into the appropriate record fields.

  • AssureTec ID-150
  • CSN ScanShell 800/1000
  • CSN SnapShell
  • E-Seek M260

Bar Coded Visitor Badges

Lobby Track can print visitor badges with 1D or 2D bar codes, enabling for the fast and accurate collection of visitor information during check in and check out.

Self-Expiring Visitor Badges

Lobby Track can print self-expiring visitor badges that can only be used for a pre-determined amount of time.

Name Badge Printer

Print bar coded visitor badges on Dymo or other popular label printers. 

  • Avery Dennison
  • Dymo
  • Primera
  • Star
  • Zebra

Plastic Card Printers

If you would like to issue re-usable, durable visitor badges, such as those for use with access control systems, you can print and program access cards using any compatible PVC card printer. 

  • Datacard
  • DNP
  • EDIsecure
  • Eltron
  • Fargo
  • Get Group Toppan
  • HiTi
  • Matica Chica
  • UltraMagicard
  • Zebra

Access Control Systems

Lobby Track integrates with most popular access control systems. Assign access control cards to visitors on check in; deactivate cards after a pre-determined time or when the visitor checks out. Cards can be printed using any compatible PVC card printer.

  • AMAG
  • Brivo
  • DSX
  • Johnson Controls
  • Keri Systems
  • Lenel OnGuard
  • S2 Security
  • Software House C-Cure

Watch Lists

Maintain your own local watch list database or use one of the following online watch lists:

  • First Advantage
  • MK Data
  • Amber Road

Signature and Fingerprint Pad Readers

Capture your visitor’s signature and save it with their record; the signature can also be used to sign the NDA, terms of visit or safety regulations electronically.


  • IntegriSign
  • Interlink
  • Topaz

Bar Code Readers

Use any Windows compatible wedge style 1D and 2D bar code reader with Lobby Track. USB, Bluetooth, and portable barcode readers from Motorola / Symbol, Opticon, Honeywell and other major brands are supported. To enable background barcode scanning where visitors are checked in and out automatically, the scanner must be able to send the STX and ETX commands.

  • Honeywell Voyager
  • Motorola / Symbol DS 4208
  • Opticon OPN2001

RFID Readers

Use RFID readers, such as the Motorola DS9809 to scan visitor badges. Readers are available for use with desktops, laptops, Windows 8 tablet PC such as the Surface Pro and Windows Mobile devices.

  • Motorola DS9808
  • RFIDeas

Portable Devices

Lobby Track can run on any Windows 8 Pro or Windows 8.1 Pro tablet such as the Microsoft Surface Pro. Jolly mobile software can run on any compatible mobile device running Windows Mobile 6.5 OS from vendors such as Socket, Opticon, Motorola and more. Windows RT is not supported.

  • Lenovo Windows 8 Tablet
  • Microsoft Surface Pro Tablet
  • Motorola MC65
  • Opticon H21
  • Socket SoMo 655

PC Requirements

Lobby Track will run on nearly any modern Windows-based computer, virtual PC or Windows Pro tablet.

  • Microsoft Windows XP / Vista / Windows 7 / Windows 8 (8.1) / Server 2003 / Server 2008 (R2) / Server 2012 (R2)
  • .NET Framework 4 or greater
  • 1 GHz or faster x86 32-bit or 64-bit processor
  • 2 GB RAM recommended
  • 512 MB of available disk space


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